IT Department

ITD LABS / KRAKEN COMMUNICATIONS

Communication, together in one place.

Conversations, contacts and the next step — with shared context for your team.

Kraken Communications — OverviewImage from the product presentation
01

Shared inbox

Website chat, Instagram and Messenger in one flow, with channels connected for your demonstration.

02

Handoff to the team

AI and your team share the same history. Ownership, approvals and intervention points are defined.

03

Contacts and offers

Contacts, follow-up and offers stay close to the conversation, without losing context.

Images from the product presentation. Available modules and channels depend on configuration, permissions and approved integrations.