IT Department

Services

What shall we improve today?

Start with a website, a system, an audit or monthly support. Open the details that matter to you.

TWO WAYS TO START

What moves your business forward?

01 / 03

Web & software

Websites, applications and systems that connect your work.

01

Website design & development

Business websites in Prishtina and Kosovo: company profiles, service pages and landing pages. Mobile and desktop design, technical SEO and contact forms.

  • Clear structure: company profile, services, working standards, references, and contact details
  • Professional design that stays consistent across every device
  • High speed, technical security, and search optimization
  • Integrations when needed: forms, internal systems, payments, and APIs

Result: clearer communication and stronger trust.

Let’s talk
02

Business management systems & software

Systems for managing clients, orders, bookings, inventory and reporting. Administrative panels with roles and permissions, workflow automation and business tool integrations.

  • Management systems for clients, orders, bookings, inventory, and reporting
  • Administrative panels with clear roles and permission levels
  • Workflow automation for approvals, notifications, and process control
  • Integrations with the company's existing systems

Result: faster processes, fewer mistakes, and more accurate reporting.

Let’s talk
03

Applications (mobile & web)

Applications that staff or clients can use easily, without unnecessary complexity.

  • Mobile or web solutions, depending on the business need
  • Focused functions without unnecessary complexity
  • Planned maintenance and controlled updates

Result: a solution that gets used every day, not a project that sits unused.

Let’s talk
04 / 06

IT & security

Networks, security and support for the everyday.

04

IT support & outsourced IT department

Business IT support in Prishtina and Kosovo: networks, devices, email, servers, users and access, with maintenance, backups and documentation.

  • Networks, servers, devices, users, and access control
  • Proactive monitoring and preventive intervention
  • Backups and data recovery
  • Standardization of the work environment and technical documentation

Result: fewer work interruptions and more stable operations.

Let’s talk
05

Cybersecurity

Security measures for access, devices, networks, email and data: firewalls, privilege management, malware protection and recovery planning.

  • Firewall, access control, and security policies
  • Protection against malicious software and threat blocking
  • Privilege management and activity logging for audit trails
  • Secure backups and a recovery plan

Result: lower risk, stronger continuity, and better reputation protection.

Let’s talk
06

IT audit & improvement plan

An assessment of IT infrastructure, configurations, security and backups. Get a report with risks, priorities and practical improvement steps for your business.

  • Performance, security, backups, configurations, and operational risks
  • A report with priorities and an action plan: what, why, and impact
  • Standardization rules and documentation for controlled maintenance

Result: technical clarity and better-informed decisions.

Let’s talk
07 / 08

Creative

Identity, content and campaigns that stand out.

07

Branding & visual identity

Logos, colors, typography and business materials for a consistent identity. Graphic design for websites, presentations, print and social media.

  • Logo and visual identity
  • A short usage guide for the identity system
  • Business materials: documents, presentations, and promotional assets

Result: a clearer and more professional presence at every point of contact.

Let’s talk
08

Digital marketing

Digital marketing for businesses in Kosovo: campaigns, content, ad messaging and performance reports. We connect communication with your website and customer inquiries.

  • Campaign management across the main platforms
  • Optimization of content and communication structure
  • Clear performance reports and ongoing optimization

Result: more disciplined communication, more controlled growth, and decisions based on performance.

Let’s talk
Explore details

IT SUPPORT

Monthly IT support

The final offer and inclusions are confirmed after assessing your needs.

Starter

Basic IT support

€99/ month

What’s included
  • Basic technical support
  • System health monitoring
  • Email and domain management
  • Monthly updates and maintenance
  • Remote support
  • Planned review visit
Discuss this plan

Business

Full operational management

€299/ month

What’s included
  • Everything in Starter
  • Server and hosting management
  • Network monitoring and alerts
  • Basic cybersecurity
  • Priority support
  • Weekly maintenance and monthly visits
  • Technical coordination for your team
Discuss this plan

Enterprise

Dedicated infrastructure

€779/ month

What’s included
  • Everything in Business
  • Full IT infrastructure management
  • Advanced cybersecurity
  • Backup & Disaster Recovery
  • 24/7 monitoring
  • Dedicated IT consultant
  • Support for custom systems
Discuss this plan

HOW WE WORK

Clear, from the first conversation.

01

Understand

Start with what gets in your way today.

02

Plan

Agree on the scope, timing and responsibilities.

03

Deliver

Build, test and hand over.

04

Improve

Measure, learn and stay close.

Let’s talk

Let’s start with what you need.

Tell us what you want to improve. Together, we’ll find the right place to start.